Elivate Coaching
Last updated: May 2026
1. Introduction
Elivate Coaching respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
2. Data Controller
The person responsible for personal data protection is:
📩 info@elivatecoaching.com
📍 Montreal, Quebec, Canada (non-public address)
3. Information We Collect
We collect personal information that you voluntarily provide to us through:
- Contact forms (MetForm)
- Booking system (TidyCal)
- Direct email communications
The data collected may include:
- First and last name
- Email address
- Phone number
- Fitness or health goals
- Free-text messages and any information you choose to share
- Technical data (cookies, IP address, pages visited)
4. How We Use Your Information
Your information is used to:
- Respond to your inquiries
- Manage coaching bookings (via TidyCal)
- Provide and personalize coaching services
- Follow up with clients
- Send service-related communications
- Run marketing and advertising campaigns
- Potentially send newsletters (only if you consent)
5. Third-Party Services
We may use third-party services to operate our website and services, including:
- TidyCal (appointment scheduling)
- Google Analytics (website traffic analysis)
- Meta Pixel (advertising and retargeting)
- Email marketing tools (if implemented in the future)
- Patreon (external platform for exclusive content)
- Social media platforms (Instagram, TikTok, etc.)
These providers may store data according to their own privacy policies.
6. Data Sharing
We do not sell your personal information.
Your data is shared only with essential service providers necessary for the operation of our business and website (as listed above).
7. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Analyze website traffic
- Measure marketing and advertising performance
- Optimize content and user experience
You can disable cookies at any time through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
9. Data Security
We take reasonable technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
10. Your Rights
Under applicable privacy laws (including Quebec Law 25 and GDPR principles), you have the right to:
- Access your personal data
- Request correction of your information
- Request deletion of your data
- Withdraw consent in certain situations
To exercise these rights, contact us at:
📩 info@elivatecoaching.com
11. Consent
By using this website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
12. External Links
Our website may include links to external platforms such as:
- TidyCal
- Patreon
- TikTok
We are not responsible for the privacy practices or content of these external websites.
13. Changes to This Policy
We may update this Privacy Policy at any time to reflect legal, technical, or operational changes.
14. Contact
If you have any questions about this Privacy Policy or your personal data: